Terms of Service

1. Acceptance of These Terms

By accessing this website, by using any of our services, or by submitting a request for a proposal, you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated into these terms by reference. If you are entering into these terms on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these terms, and the words you and your refer to both you and that entity.

If you do not agree with any part of these terms, please do not use our website and do not engage our services. We may provide additional terms that apply to particular projects, and where such additional terms exist, they will govern that project to the extent they do not conflict with these terms. Any conflict between these terms and additional project terms will be resolved in favour of the additional terms.

2. Description of Our Services

Hong Kong Huali International E-Commerce Limited provides computer systems design and computer integrated systems design services. Our work includes the analysis of business requirements, the design of system architectures, software development, platform engineering, the integration of business systems, cross-border data management, security engineering, and ongoing managed support.

We operate in the Professional, Scientific, and Technical Services sector, and our services are aimed at businesses that trade across borders, manage complex supply chains, or operate multi-market digital platforms. The precise scope of any engagement, including deliverables, timelines, and acceptance criteria, is defined in a written agreement, statement of work, or proposal that we prepare for each client. These terms describe the general framework that applies to all our work, while the specific obligations of each engagement are set out in the relevant written agreement.

3. Eligibility and Registration

Our website and services are intended for businesses and professionals operating in a commercial context. By using our services, you confirm that you are at least eighteen years of age and that you have the legal capacity to enter into a binding agreement. If you are acting on behalf of an organisation, you confirm that you are authorised to act on its behalf.

Some of our services may require you to register an account or provide certain information, such as your name, company details, email address, and contact telephone number. You agree to provide accurate, current, and complete information and to keep it up to date. We may refuse registration, suspend an account, or decline to provide services if we reasonably believe that the information you have provided is false, incomplete, or misleading, or if providing services would conflict with applicable law or our own compliance obligations.

4. Your Account Responsibilities

Where an account is created for you, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to notify us immediately if you become aware of any unauthorised access to your account, any disclosure of your credentials, or any other security concern.

You are responsible for ensuring that the people within your organisation who use the account understand and comply with these terms. We are not liable for losses arising from your failure to protect your credentials or from activity that takes place under your account where such activity was carried out with your authority or as a result of your negligence. You may not share your credentials with third parties, and you may not allow any third party to use your account to obtain our services.

5. Acceptable Use of Our Services

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, any third party. You must not do any of the following:

• Use our services to breach any applicable law, regulation, or code of conduct.
• Attempt to gain unauthorised access to any part of our systems, networks, or data.
• Transmit any virus, malware, or other harmful code through or to our systems.
• Attempt to probe, scan, or test the vulnerability of our website without our written permission.
• Use automated means, including bots and scrapers, to collect data from our website in bulk.
• Misuse any systems we deliver to you in a way that affects other users or third parties.
• Portray a false relationship with us, misrepresent the origin of content, or pass off third-party work as our own or as yours.

We may suspend or terminate access to our website and services if we reasonably believe that you have breached this section. We will give you notice where it is practical to do so and will allow you to remedy the breach where it is capable of being remedied.

6. Client Responsibilities and Inputs

Successful delivery depends on a working partnership. You agree to provide us with timely access to the people, information, systems, and facilities we reasonably need to perform the services. You agree to appoint a single point of contact who can answer questions, review our work, and make decisions on your behalf.

You are responsible for the accuracy and completeness of the materials and information you provide, including business requirements, data samples, and third-party credentials. If your inputs are delayed, incomplete, or inaccurate, the timeline for delivery may be extended accordingly, and we will notify you if any such delay affects a committed schedule. You are responsible for obtaining any third-party permissions, licences, or consents needed for us to use the materials you provide in delivering the services.

7. Intellectual Property Rights

As between the parties, we retain all rights, title, and interest in the tools, frameworks, methods, and pre-existing materials that we bring to an engagement, and in the content of our website, including its design, text, graphics, and software. Nothing in these terms grants you any right to use our trademarks or the HualiEcom name beyond the limited purposes described here.

Intellectual property rights in the specific deliverables created for you under a written agreement are allocated in that agreement. Where an agreement is silent, we will grant you a non-exclusive, non-transferable licence to use the deliverables for your own internal business purposes, subject to payment of all applicable fees. We will not use your confidential information to develop competing solutions for your direct competitors without your written consent, except to the extent that such information is not confidential or has become publicly available through no fault of our own.

8. Fees, Invoicing, and Payment

Fees for our services are set out in the proposal, statement of work, or agreement applicable to each engagement. Unless otherwise agreed in writing, all fees are payable in the currency stated in the agreement, and invoices are due within thirty days of the invoice date.

Where an engagement is billed on a time and materials basis, we will provide time records with our invoices so that you can verify the work performed. Where an engagement is billed at a fixed price, the fixed price applies to the scope described in the agreement, and any changes to that scope will be priced separately and agreed in writing before work proceeds. Late payments may be subject to interest at the rate allowed by law, and we may suspend work on an engagement if an invoice remains unpaid beyond the agreed terms. Any taxes, duties, or levies applicable to our fees are your responsibility, other than taxes payable on our own income.

9. Confidentiality

Each party may receive information from the other party that is confidential, whether marked as confidential or reasonably understood to be confidential by its nature. Confidential information includes business plans, financial data, technical designs, source code, client lists, pricing, and any information received from third parties that is subject to obligations of confidence.

Each party agrees to use the confidential information of the other party only for the purpose of performing or receiving the services, to protect it using at least the same standard of care used to protect its own confidential information, and not to disclose it to any third party except to its advisers, contractors, and personnel who need to know it and who are bound by similar obligations. These obligations do not apply to information that is or becomes publicly available through no breach, that was lawfully in the receiving party possession before disclosure, or that is required to be disclosed by law, provided that the receiving party gives reasonable notice where permitted.

10. Warranties and Disclaimers

We warrant that we will perform the services using reasonable skill and care and in accordance with the scope described in the applicable agreement. Where we provide deliverables, we warrant that, to the best of our knowledge, the deliverables do not infringe the intellectual property rights of any third party, subject to the accuracy of the information you provide to us.

Except as expressly set out in these terms or in an applicable agreement, our website and services are provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or completely secure, and we are not responsible for the availability or performance of any third-party systems, networks, or platforms on which our services depend.

11. Limitation of Liability

To the fullest extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with these terms or the services, even if the party was advised of the possibility of such damages.

Our total aggregate liability arising out of or in connection with these terms and the services, whether in contract, tort, or otherwise, will not exceed the total fees paid or payable by you to us during the twelve months immediately preceding the event giving rise to the liability. Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud, death, or personal injury caused by negligence. You are responsible for maintaining your own backup copies of any data you provide to us, and we will not be liable for any loss of data that you fail to back up.

12. Indemnification

You agree to indemnify and hold harmless Hong Kong Huali International E-Commerce Limited, its officers, employees, agents, and the developer HualiEcom from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or in connection with your use of our website and services, your breach of these terms, your violation of any law or the rights of a third party, or any materials, data, or content that you provide to us in the course of an engagement.

We will notify you promptly of any claim that is subject to this indemnity and will give you the opportunity to control the defence of the claim, provided that any settlement that imposes obligations on us or admits liability on our part will require our prior written consent. If we take control of a defence where you have not done so, you will cooperate with us at your own expense.

13. Suspension and Termination

Either party may terminate an engagement in accordance with the termination provisions of the applicable written agreement. If an agreement contains no termination provisions, either party may terminate the engagement by giving thirty days written notice to the other party.

We may suspend or terminate access to our website and services immediately if you breach these terms, if we are required to do so by law, or if we reasonably believe that continuing to provide services would expose us or third parties to material risk. On termination, you will pay all fees that have accrued up to the date of termination, together with any reasonable costs incurred in winding down the services. Sections of these terms that by their nature should survive termination, including those concerning confidentiality, intellectual property, limitation of liability, and indemnification, will continue to apply.

14. Third-Party Services

Our services may incorporate or rely on third-party platforms, libraries, and tools, such as cloud hosting providers, communication services, and payment processors. We will identify material third-party services in the relevant agreement and will pass on to you the applicable third-party terms where those terms are binding on you.

We are not responsible for the availability, performance, or security of third-party services that we do not operate, and we will not be liable for any loss you suffer as a result of a failure of a third-party service, except to the extent that such loss is caused by our own negligence. Where a third-party service is replaced or withdrawn, we will work with you to migrate to an alternative, and any associated costs will be handled in accordance with the applicable agreement.

15. Governing Law and Dispute Resolution

These terms and any agreement formed under them are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles. Our registered office is at Rm 5 8/F MEGA CUBE, 8 WANG KWONG RD, Kowloon Bay, Hong Kong (HK).

We will make reasonable efforts to resolve any dispute arising out of these terms through good-faith negotiation between the parties. If a dispute cannot be resolved through negotiation within thirty days, either party may refer the dispute to the courts of the Hong Kong Special Administrative Region, which will have exclusive jurisdiction. Nothing in this section limits the right of either party to seek urgent injunctive or other equitable relief to protect its rights.

16. Entire Agreement and Severability

These terms, together with our Privacy Policy, any additional project terms, and any written agreement signed by the parties, constitute the entire agreement between you and us concerning the subject matter of these terms, and they supersede all prior discussions, understandings, and agreements, whether written or oral.

If any provision of these terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the validity, legality, and enforceability of the remaining provisions will not be affected. The failure of either party to enforce any provision of these terms will not constitute a waiver of that provision or of any other provision.

17. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our services, in technology, or in legal and regulatory requirements. When we make material changes, we will update the effective date at the top of this page and take reasonable steps to bring the changes to your attention.

Your continued use of our website and services after changes take effect will indicate your acceptance of the revised terms. Where we are required to do so by law, we will obtain your consent to material changes before they take effect. We encourage you to review these terms periodically so that you stay informed about the terms that govern your use of our services.

18. Contact Information

If you have any questions about these Terms of Service, or if you wish to provide notice or make a request in connection with an engagement, please contact us using the details below.

Contact person: Zhang Shaofan
Email: service@hualiecom.mom
Telephone: +19804312558

We will acknowledge any written notice promptly and respond within a reasonable period. All notices relating to these terms must be sent to the contact details above to be effective.